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Fernando24487318r8q7
Participant
May 17, 2022

Pen sensitivity issue on Huion KAMVAS 22 Plus

  • May 17, 2022
  • 4 replies
  • 919 views

Whenever I paint a stroke on any surface, instead of getting a smooth size transition, I get a very weird stepping artifact (image below). I have already reinstalled absolutely everything (drivers for both Painter and Huion tablet, video card, etc) and had no success fixing the problem at all. Also, I tried several different pressure sensitivity adjustments on the tablet software and none of them have worked. 

 

Here is some other important info:

 

  • My Substance Painter version: 7.4.3 (I had the issue on all versions I tried though);
  • My tablet: Huion KAMVAS 22 Plus;
  • My GPU: NVIDIA GeForce GTX 1080 Ti, Driver version: 30.0.15.1259 (I had the issue on all versions I tried though);
  • My CPU: AMD Ryzen 7 1800X Eight-Core Processor 3.60 GHz;
  • Installed RAM: 32 GB.

 

 

I will appreciate any kind of help as I DO need the tablet to work properly on Substance Painter as this is the software I rely on work-wise. 

 

Thanks in advance!

 

    4 replies

    GeoffroySC
    Community Manager
    GeoffroySCCommunity Manager
    Community Manager
    May 30, 2022

    Hi,

    Have you reduced the number of steps of your brush? 

    Thank you,

    Kind Regards

    F
    Fernando24487318r8q7Author
    Participant
    May 18, 2022

    Geoffroy, I have more findings: I've tried doing the same thing on a completely different computer with a Cintiq drawing tablet instead, and I had the exact same problem as shown above. So, the issue is in fact related to Substance Painter, and not to the tablets at all. 

     

    Can you please try to reproduce the issue and see if you'll run into the same problem? 

     

    Here is the result that I should get on Substance Painter (I made this on Photoshop, which has no issue with the pen pressure):

     

     

    Thanks in advance!

    F
    Fernando24487318r8q7Author
    Participant
    May 17, 2022

    Thanks for the quick reply, Geoffroy. 

     

    I've tried on Photoshop and had no issues at all. HOWEVER, the issue also shows in the Pen Pressure test section on the tablet's software (image below).

     

     

    GeoffroySC
    Community Manager
    GeoffroySCCommunity Manager
    Community Manager
    May 17, 2022

    Hi,

    Have you tried your tablet on any other software? 

    Thank you,

    Kind Regards,

    Geoffroy SC

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