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February 16, 2025

Please Help Me with bake

  • February 16, 2025
  • 1 reply
  • 142 views

Hi guys I'm having a problem with the Substance bake. Until yesterday everything was working correctly and today I'm having this type of problem. the UVs and Normals and the other import export settings are the usual ones that I have always used without problems, but today I don't know why the program gives me this error. the problem concerns the Bake of the AO. I tried to make a bake on more or less complex objects and even to make a new bake on existing projects that I had already worked on. the problem is always the same.  I had Bake tested on a colleague of mine's PC and everything works correctly for him, so it makes me think that the problem could be with my computer or video card or video card driver, I don't know. Please help me.

1 reply

Cyril Dellenbach
Community Manager
Community Manager
February 17, 2025
 
Unfortunately, this is an issue we're facing with Nvidia latest driver.
  • You can try this fix, but from users feedback it doesn't work for everyone.
  • You can also try to disable the GPU Raytracing (Edit > Settings > General > Baking options > Enable GPU Raytracing)
  • Ultimately, you can rollback to a previous driver version

 

For the information, we're currently in discussion with Nvidia to find a fix a soon as possible.
 
Best regards,
Cyril Dellenbach (Micro) | QA Support Artist | Adobe