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TacosAndBourbon
Known Participant
Nov 21, 2023 9:15 PM UTC
Open for Voting

"[Project management] Save failed - this is unusual, check previous messages for more information"

Getting an error when saving project or trying to save smart materials:

I've seen folks on here suggest File -> Clean. My Painter (version 9.0.1) doesn't have a "clean" option but it has a "remove unusued resources" option. I assume that's the same thing? In any case, it doesn't let me save either. 

 

Desperately seeking help so I can close project.

3 replies

Admired_Lullaby5CD8
Participant
Sep 18, 2025 12:09 PM UTC

Hey, @Cyril Dellenbach  I have the same problem as well. I tried to attached the log but it says The file type (.txt) is not supported.

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TacosAndBourbonAuthor
Known Participant
Nov 22, 2023 11:32 PM UTC

Hey @Cyril Dellenbach, I appreciate the followup but I had to restart my PC last night and just commited to the loss. Started over today and it looks like the autosaves have been overwritten as well. I'm compulsively checking logs now on each save though, will report back if I can repro the issue.

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    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    Nov 22, 2023 12:10 PM UTC

    Hello @TacosAndBourbon,

     

    Thanks for the message.

     

    There's probably a corrupted ressource to delete, or something saved on a cloud server (which must be mapped). Can you send me your log (help > export log), so I can dig deeper into the issue?

     

    Best regards,

     

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    Cyril Dellenbach (Micro) | Product Manager | Substance Painter
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