Skip to main content
Qzminsky
Participant
February 4, 2023

Render issues M1 Mac

  • February 4, 2023
  • 8 replies
  • 903 views

Hi, I have a strange issue with the new version ( 8.3 ) of Substance painter. When I am going to render view and try to render an image, it is rendering until I touch something. Even clicking on the blank space between buttons resets render. Iterations reset to 1, and the image is blurry. It won’t be such a deal, but pressing ,, save render” button causes same result - render resets and i cant save renders with more than one iteration. Few things i noticed: it works like that for every project; when I moved back to 8.2, problem disappeared ( i have the project in 8.3 version so i can’t edit it there ); Iray resets render even when i am changing windows on my computer. Also tried to reinstal Substance few times, nothing helped. I am working on m1 Mac with Ventura 13.01. Does anyone know how to solve it?

Thanks in advance

8 replies

Participant
March 19, 2025

Found the solution, make sure you open the renderer settings in different tab all together seperately, and then do the Iray pause which won't reset your on going render.And then you can save the render.( basically keep the renderer window seperate)

Cyril Dellenbach
Community Manager
Community Manager
May 5, 2023

Hi @Dmytro29738275zmyp,

 

We are currently working on it and now that it has been acknowledged, I can tell you we are taking it seriously, but you'll have to be patient. Depending on the issue, fixing can take some time. Unfortunately, I don't have any workaround to share.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Participant
May 4, 2023

have the same problem. Do you have any updates and solution on this?

Participant
April 6, 2023

I'm having the exact problem with running M1 Studio Mac and it's driving me nuts. 

The only workaround I can find is clicking in the Render Settings box (anywhere in it that's not a button) a few times until it stops resetting and then waiting for the cycles to finish before hitting "save render". 

 

If I do anything else or navigate away from the screen it will cause it to reset the next time I click anywhere on the Render Settings, including the save render button.

davescm
Community Expert
Community Expert
February 6, 2023

Thanks for confirming Cyril, and welcome to the forums 🙂

Dave

Cyril Dellenbach
Community Manager
Community Manager
February 6, 2023

Hello @Qzminsky,

 

I've made multiple tries on Mac and Windows to emulate your problem and I can indeed get some similar issues with my M1. I'll bring this up to the team as quickly as possible, and I'll get back to you.

 

Thanks a lot for your report,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Qzminsky
QzminskyAuthor
Participant
February 4, 2023

Hello, thank You for fast reply! Here are my render options, although i am afraid that they're not the case. I tried to mess around with them and nothing worked. I am afraid that it is indeed something wrong with M1 chip.

davescm
Community Expert
Community Expert
February 4, 2023

Just for completeness, and to help anyone trying to locate the issue, I can't replicate that here using Substance Painter v8.3.0 on Windows 11 v22H2 and RTX3090 GPU so it may be Mac only. Can you show the render settings, amd I'll test again,  just in case a particular setting leads to the issue.

 

Dave