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Participant
September 23, 2026
Open for Voting

Second Tab key press (Hide UI) causes crush

If I press the Tab key, it’ll hide the UI like it should, but if I press it again, the program crashes. It happens in every 12. version, pls fix

    4 replies

    Participant
    October 5, 2026

    Confirm. This error has been going on since version 12.1.3. In subsequent updates, the problem persists. Pressing the Tab key again (by default, hide/show the user interface) closes the program, without any error window.  Reassigning the Tab key to another one (in my case, `), completely deleting the program and cleaning all configs does not bring results. The error persists. This is a very unpleasant error, especially when you forgot about it, hid the interface to take a screenshot, for example, click to return the interface, the program closes, and you have been saved for a long time.

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    Cyril Dellenbach
    Community Manager
    Community Manager
    September 24, 2026

    After seeing your messages, I’ve test with Mac and Windows, but wasn’t able to reproduce. Can you share a bit your specifications? What is your machine (the components)? Your GPU driver update? Even better if you can reproduce the crash, locate the log file and send it to me. Either here or at cdellenbach@adobe.com

    Keep me posted.

     

    Cyril Dellenbach

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    Cyril Dellenbach (Micro) | Product Manager | Substance Painter
    Participant
    September 24, 2026


    ryzen 5900x
    nvidia 4070 ti studio driver 616.92
    every time when i try to leave from “hide ui” mode SP just closes

     
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    RGhost
    Participant
    September 24, 2026

    Confirm. Fast tap double of Tab → Crash  😦 (SP 12.1.5)

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    RGhost | veda3d.com