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Participant
July 17, 2024

Smart Masks are not working

  • July 17, 2024
  • 2 replies
  • 281 views

For the past few months the majority of my smart masks are broken. I get these weird squares all over the place. Even opening old projects where they worked fine breaks those ones too. Here's a screenshot of what is happening. How do I fix this? Winows 11 Substance Painter Version 10.0.1 build 3757

2 replies

Participant
July 19, 2024

Updated and still have the same issue unfortunately 

Cyril Dellenbach
Community Manager
Community Manager
July 19, 2024

Hello @defaultvhgw4xnu7qy6,

 

This issue is usually due to an outdated GPU driver. Can you try to update it and let me know if it helped?

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe