Steam Version of Substance Painter Won’t Launch
I’m having an issue where the Steam version of Substance Painter won’t launch. The splash screen appears for a moment and then disappears, and the application never starts.
version 11.1.0
Here’s what I’ve tried so far:
Updated Windows (upgraded from Windows 10 to 11)
Clean GPU driver reinstall using DDU
Complete reinstall of Visual C++ Redistributables
Deleted cache files
Ran system file check and performed system restore
Since the program closes before it fully starts, no sp_log.txt is generated.
I checked the crash dump with WinDbg, and it shows the following:
(STACK_COMMAND: ~0s; .ecxr ; kb IP_IN_PAGED_CODE: ucrtbase!abort+4e 00007ffe38054ace cd29 int 29h SYMBOL_NAME: ucrtbase!abort+4e MODULE_NAME: ucrtbase IMAGE_NAME: ucrtbase.dll FAILURE_BUCKET_ID: FAIL_FAST_FATAL_APP_EXIT_c0000409_ucrtbase.dll!abort OS_VERSION: 10.0.26100.1 BUILDLAB_STR: ge_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 10.0.26100.7019 FAILURE_ID_HASH: {e31753ac-c98a-8055-3663-47e707543d20} Followup: MachineOwner)
If anyone has ideas on what might be causing this or how to fix it, I’d really appreciate the help.
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