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Tyler23432297d3p1
Participant
December 19, 2023

Stop corrupting my files when drive space is full

  • December 19, 2023
  • 2 replies
  • 179 views

The issue is pretty simple. If your drive is full and you try to save your file it will instantly crash and corrupt the file. Substance painter is the only program I've ever seen have this issue. Would love to have a popup warning that space is full instead of just deleting my project. Even with autosaves I've lost progress from this issue before.

 

v9.1.1 build 3077

Windows 10

2 replies

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
December 20, 2023

To keep you updated, and after a quick discussion with the team, we in fact have a Warning when saving with a full disk, and the save should fail, not crash/corrupt the project.

There are a few cases where the application might crash, but only if the disk has almost no Ko left.

 

In addition, you can keep an eye at the bottom right of Painter's window, where the disk space turns red once at 98%.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
December 20, 2023

Hi Tyler,

 

This is a fair request.

 

I'll make sure the team sees your message. Just so you know, I don't advise you to work on Substance 3D Painter if you don't have at least 20-30 Go available on your disk.


Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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