Substance 3D Painter crashes when trying to open a file

Hi,

These are the specs of my computer:

AMD 5600X

32GB DDR4

ASUS TUF 570X-PRO (WiFi)

AMD Radeon RX 7800 XT w/ 16GB

I'm trying to open a file that's relative big but the program just hangs and decides to stop trying at a very early stage. The menu seem to work but the screen gets white.

I can open some smaller files but the brushes are extremely slow.

I already tried everything from what I could find in here (like changing the energy profile of the program and disable/enable options within the program).

It feels like it's not detecting my GPU because loads are extremely low.

What can I do?