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luke30746360q3ze
Participant
September 26, 2024

Substance 3D Painter does not load (Linux Steam)

  • September 26, 2024
  • 3 replies
  • 2580 views

Trying to launch substance off steam with terminal to look at whats going on, im seeing no errors in the terminal on what is going on. I have no clue whats preventing it from launching. I am able to launch 9.1.2 version of substance but that is the only version that will work on my computer. if there is a different log to see the actual log of substance please tell me the directory to look at. steam + substance are both installed locally on here so I can provide the file.

Specs:
Cpu: AMD Ryzen 7 5800x
RAM: 32gb DDR4
GPU: AMD MSI Gaming Trio RX 7900 XTX
Linux os: Arch

    3 replies

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    Taglians
    Participant
    January 2, 2025

    Hey, I believe I'm currently having a similiar issue with Substance Modeler, even if i'm on windows 11 with a 4070 super, studio drivers. Wuold you be able to explain the whole vulkan part a little bit more into detail? Like what type of error messages should I check for and what specific group of vulkan tools should i download then? Sorry, I'm not so good with the comman prompt window...

    V
    Vavrinec2337212089sp
    Participant
    September 28, 2024

    How I Fixed Substance Painter Not Launching on Linux Mint (Nvidia GPU)

    I was experiencing issues with Substance Painter not launching on Linux Mint 22 with an Nvidia 2080 GPU. Here’s how I managed to get it working:

    1. Install the Latest Nvidia Driver:
      I found that using an updated Nvidia driver was essential. I installed the latest version (550 in my case) along with the required Vulkan libraries:
       sudo apt-get install nvidia-driver-550 libnvidia-gl-550
    1. Install Vulkan Tools:
      After the driver installation, I made sure Vulkan was correctly configured by installing the Vulkan tools:
       sudo apt-get install vulkan-tools
    1. Check Vulkan Support:
      I used vulkaninfo to check if my Vulkan setup was working properly:
       vulkaninfo

    This command confirmed that my system was Vulkan-capable and correctly configured.

    1. Create a Symlink for libtiff.so.5:
      Substance Painter was initially throwing an error about a missing libtiff.so.5 library. Since I already had libtiff.so.6 installed, I created a symlink:
       sudo ln -s /usr/lib/x86_64-linux-gnu/libtiff.so.6 /usr/lib/x86_64-linux-gnu/libtiff.so.5
    1. Restart the System:
      After installing the Nvidia drivers and Vulkan libraries, I rebooted the system:
       sudo reboot
    1. Substance Painter Now Works:
      After following these steps, I was able to successfully launch and use Substance Painter without any issues.
    V
    Vavrinec2337212089sp
    Participant
    September 28, 2024

    I’m experiencing the same issue on Linux Mint 22, running Substance Painter via Steam with a Nvidia 2080 card. Like you, I haven’t been able to find any specific error messages. If anyone knows where Substance Painter stores detailed logs, I’d appreciate the info as well.

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