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September 27, 2025

Substance crashes every 5 minutes

  • September 27, 2025
  • 0 replies
  • 42 views

Greetings, i'd like some help with the following problem. Substance crashes keeps crashing when doing the simplest things. The program doesn't actually close and i can still save the project, but the viewport is filled with black and green squares and i can't interact with any other funcion.

 

Sometimes it only takes a few seconds after launching the program, but the crashes ocurr mostly when applying white or black masks, changing the view of the camera in the viewport or simply when moving around. I'm not the most tech savy, so i'm not sure if the following data helps.

 

PC specs:

APU1
AMD Radeon(TM) Graphics
Primary/Integrated/Hybrid

 

VRAM1
512 MB
DDR4 1600 MHz

 

GPU2
AMD Radeon RX 6600M
Discrete/Hybrid

 

VRAM2
8176 MB
GDDR6 1750 MHz

 

CPU
AMD Ryzen 7 5800H with Radeon Graphics
8 Cores

 

RAM
16 GB