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Participant
Aug 21, 2025 5:06 AM UTC
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Substance painter 11 major version issue

It gets stuck every time I click on the texture set section to adjust the resolution or look at other models, and all versions of 11 I tried with the same result. Who can save me?

2 replies

Cyril Dellenbach
Community Manager
Community Manager
Aug 25, 2025 5:03 AM UTC

Hello @BrayCheng,

 

Can you reproduce the issue and send me the log (Help > Export log...) at cdellenbach@adobe.com
with a link to this thread in the e-mail?

 

Let me know.

 

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Cyril Dellenbach (Micro) | Product Manager | Substance Painter
BrayChengAuthor
Participant
Aug 21, 2025 5:10 AM UTC

My PC configuration is 13900k
128g RAM
5090d

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