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Participant
August 21, 2025

Substance painter 11 major version issue

  • August 21, 2025
  • 2 replies
  • 160 views

It gets stuck every time I click on the texture set section to adjust the resolution or look at other models, and all versions of 11 I tried with the same result. Who can save me?

2 replies

Cyril Dellenbach
Community Manager
Community Manager
August 25, 2025

Hello @BrayCheng,

 

Can you reproduce the issue and send me the log (Help > Export log...) at cdellenbach@adobe.com
with a link to this thread in the e-mail?

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
BrayChengAuthor
Participant
August 21, 2025

My PC configuration is 13900k
128g RAM
5090d