Substance painter 2025 on steam does not launch

When I try to launch substance painter on steam it does not launch.
I have the Substance 3D Painter 11.1.3 currently.

I paid a lot for this application to never be able to use it, as you can see by my 45 minutes of usetime spent to try to open the application. 

When I press play, substance sends me to the lauchscreen, and then it collapses and I can press play again. 

I need this program right now, any help is welcome!

I have tried:

• updating pc and graphic cards
• clean reinstall
• How can i even contact support? There is no where to contact anyone :(( So i am trying here…
• (and no, my program is too old for a refund, as that is  2 weeks, but I don’t have a functioning program so...)

PC specs:

• Processor: AMD Ryzen 9 5900HX with Radeon Graphics (3.30 GHz)
• Installed RAM: 32 GB
• Graphics card: NVIDIA GeForce RTX 3080 Laptop GPU (8 GB)
  AMD Radeon(TM) Graphics (497 MB)
• System type:: 64-bit operating system, x64-based processor