Substance Painter Crash on Startup

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Hello,

Substance Painter crashes on startup for me, even after troubleshooting using the guide for software conflicts, etc. My machine is way above the spec requirements, and I have used Substance Painter without a hitch in the past, I'm not sure what's causing the software to not even be able to startup.

I've attached the crash log, thanks!

log.txt

Bugs & Crashes

Cyril Dellenbach

Community Manager

Hi @zacharyc66650434,

Thanks for the message.

It seems there's an issue with your GPU. Considering your driver version (536.25) and considering its release date (2023.6.20), I'd say it's possible there's a conflict between the driver and Substance 3D Painter. Could you try to rollback the driver for a previous version and see if it works

Let me know,

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Cyril Dellenbach (Micro) | Product Manager | Substance Painter

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