SUBSTANCE PAINTER CRASHES

I still need the log file to get more info. With the few information I have for now, I can only tell you the 5000 serie from Nvidia has a lot of issues with their drivers. It could very well be related to that, but nothing for sure.

Can you help me? Thanks

Hey @Cyril Dellenbach 

That’s the problem—it doesn’t show any error. It happens when I switch texture sets, when I’m editing a material, when I reimport a mesh, etc. Here’s what’s going on: When you save a file and close the program, it closes immediately, right? Well, it does the same thing. I can tell it’s about to happen when, for example, I’m working and a blue loading bar appears at the bottom (showing it’s loading changes), but it never completes and just freezes. Then it always crashes

Hello @Jordi26865537td3x,

Thank you for the report!

Could you share your log file after a crash? You'll find it in C:\Users\[username]\AppData\Local\Adobe\Adobe Substance 3D Painter

Or even better, if you can fill the crash report window at next session. This way we'll have way more info on what happened in the software. Make sure to add your e-mail address so we can contact you back!

Also, do you recognise any pattern triggering the crash?

Let me know.