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T
Troll21959065vhs1
Participant
September 16, 2024

Substance painter crashes upon start up

  • September 16, 2024
  • 3 replies
  • 507 views

used Substance painter for some time and it worked perfectly on my rig and now Substance painter crashes and throws Bug report, tried clean install of Substance painter and clean install of Adobe and its softwares, installed different versions of Substance and soo far only 8.1.2 and below doesn't crashes how ever 8.1.3 to 10.0.1 crashes and Substance painter can't open my old projects giving out an Error "data is too recent for this version" so this is useless, tried clean install of my graphics driver, tried upgrading my graphics driver to the newest driver.
any fixes?

heres the log

3 replies

T
Troll21959065vhs1Author
Participant
October 4, 2024

Update: I managed to fix it the problem was corrupt windows files had to clean downloand now substance up to even 10.0.0+ works like a charm the problem was never the Vram 

T
Troll21959065vhs1Author
Participant
September 18, 2024

oh bummer, is there a possible way to check which version of Substance painter used for my Project files?
when I use older versions of Substance painter it gives out an error. 

GeoffroySC
Community Manager
GeoffroySCCommunity Manager
Community Manager
September 17, 2024

Hi, 
Unfortunately you have a graphics card that is below the minimum specs required to run Subbstance Painter, you need at bare minimum 4Go of VRam on your graphics card, yours only have 2Go of VRam. 

 

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