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Participant
June 29, 2026

Substance painter crashing on mesh reimport.

  • June 29, 2026
  • 1 reply
  • 25 views

This started happening randomly yesterday on projects i had just worked on. Everything else works but it just crashes after reimport, when seeing the log it shows that it was imported succesfully then it crashes. The log shows no useful info about the crash. If i import the mesh again and again with the same material it works but if i reimport the mesh with another material it crashes. This happens on every project.

    1 reply

    Cyril Dellenbach
    Community Manager
    Community Manager
    June 30, 2026

    Hello ​@Eerik35376119ylpn 

     

    Thank you for sharing the problem, we are in fact investigating on a similar issue. Could you please fill the crash report window and leave your e-mail address (so we can contact you back).

     

    The crash report contains (as long as you accept to share info) a lot of data for us to investigate into why the crash happened. Currently, we’re not able to reproduce the issue on our end, so we need this kind of feedback.

     

    Best regards,

     

    Cyril Dellenbach (Micro) | Product Manager | Substance Painter
    Participant
    June 30, 2026

    Sent!