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Rodrigo31961477beqr
Participant
Jan 28, 2025 12:39 PM UTC
Open for Voting

Substance painter don't open on my Notebook (Steam Version)

Hello 👋
I recently bought a notebook (Acer Nitro 5) with an Intel Core i5-11400H and an RTX 3050.
I'm trying to open Substance Painter on Steam, but it only says "running" and then stops showing that message after a few seconds. No window or anything appears. Can someone help?

Thank you.

When i click

After some seconds

 

    2 replies

    Rodrigo31961477beqrAuthor
    Participant
    Jan 29, 2025 3:22 PM UTC

    I tried run as administrator and works!
    Thank you!

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      Cyril Dellenbach
      Community Manager
      Cyril DellenbachCommunity Manager
      Community Manager
      Jan 29, 2025 9:13 AM UTC

      Hi Rodrigo,

       

       

      Thank you for the message.


      It seems to me to be more an issue with Steam rather than Substance Painter. First, I advise you to try running the app as an adminstrator and if this doesn't work there's a Steam dedicated page for this specific issue. I'm convinced the solution is in there.

       

      Keep me posted.

       

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      Cyril Dellenbach (Micro) | Product Manager | Substance Painter
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