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R
Rodrigo31961477beqr
Participant
January 28, 2025

Substance painter don't open on my Notebook (Steam Version)

  • January 28, 2025
  • 2 replies
  • 217 views

Hello 👋
I recently bought a notebook (Acer Nitro 5) with an Intel Core i5-11400H and an RTX 3050.
I'm trying to open Substance Painter on Steam, but it only says "running" and then stops showing that message after a few seconds. No window or anything appears. Can someone help?

Thank you.

When i click

After some seconds

 

    2 replies

    R
    Rodrigo31961477beqrAuthor
    Participant
    January 29, 2025

    I tried run as administrator and works!
    Thank you!

      Cyril Dellenbach
      Community Manager
      Cyril DellenbachCommunity Manager
      Community Manager
      January 29, 2025

      Hi Rodrigo,

       

       

      Thank you for the message.


      It seems to me to be more an issue with Steam rather than Substance Painter. First, I advise you to try running the app as an adminstrator and if this doesn't work there's a Steam dedicated page for this specific issue. I'm convinced the solution is in there.

       

      Keep me posted.

       

      Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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