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Saliha29234977u0u1
Participant
April 4, 2023

Substance painter Error

  • April 4, 2023
  • 8 replies
  • 2534 views

Hello, i have a problem with Substance Painter.

 

I work on 2020 Mac Book pro but when i open this logiciel i have an error message : Error : implementation limit of 16 active fragment shader samplers (e.g., maximum number of supported image units) exceeded, fragment shader uses 18 sampiers

 

So i don't see some materials so i can't work.

 

Somebody can help me please ? 

8 replies

S
Saliha29234977u0u1Author
Participant
April 5, 2023

Ok, that is what I thought.

I will try and i will see what happens

 

Thank you very much for your speed answears 

I wish you a good day

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    April 5, 2023

    Thank you very much.

     

    Unfortunately, your MacBook is below the minimum system requirements and this can result with a bunch of various issues.

     

    With that being said, we can try several things to optimize your projects, but without guarantee it will work. While creating a project, make sure your Document Resolution is 1024 or below, but not above. You can deactivated the Temporal Anti-Aliasing as well (in your camera settings). Also, I would advise you to avoid the UV Tile workflow as much as possible.

    I hope this will help with your projects, but I am afraid I cannot do much more.

     

    Best regards,

     

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
    S
    Saliha29234977u0u1Author
    Participant
    April 5, 2023

    Ok, thanks 

    It's sent 

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    April 5, 2023

    Yes it's this. You should be able to link the .pdf here, but the website sometimes has issues showing the option. You can send it to me privately at cdellenbach@adobe.com

     

     

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
    S
    Saliha29234977u0u1Author
    Participant
    April 5, 2023

    Is it this ? 

    Because i can't insert it entirely, the pdf format is not accept and too long to make sreens 

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    April 5, 2023

    It's in Substance 3D Painter. 

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
    S
    Saliha29234977u0u1Author
    Participant
    April 5, 2023

    Yes, i can

     

    Is it in the logiciel or directly in my computer ? 

     

    Thanks for your answer

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    April 4, 2023

    Hello @Saliha29234977u0u1,

     

    Thanks for your message.

     

    The issue might come from the MacBook. Could you share your log (help>export log...), so I can dig deeper into the issue?

     

    Best regards,

     

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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