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john doe charlie
john doe charlie
Participant
November 12, 2022

Substance painter errors when loading FBX from Blender

  • November 12, 2022
  • 2 replies
  • 11848 views

Hey everybody,

 


I have errors when I'm creating a new project in Substabce Painter version 8.2.0 Windows 10 Home.

When I am importing an FBX from Blender 3.1.0, Substance painter hangs up on loading scene indefinitely. I have no trouble loading other FBX's from Blender.

 

Lets just assume for a second that there is no probelm with my mesh topography. Could these

errors point to anything?

 

Here are the erros from the log.

 

[ ERR] <Qt> "[DBG ERROR][Assimp]" "Error, T10496: Failed to triangulate polygon (no ear found). Probably not a simple polygon?"
[ ERR] <Scene 3D> Failed to triangulate polygon (no ear found). Probably not a simple polygon?
[ ERR] <Qt> "[DBG ERROR][Assimp]" "Skipping one or more lines with the same contents"
[ ERR] <Scene 3D> Skipping one or more lines with the same contents

 

Btw should i include the entire log?

Thanks

 

2 replies

john doe charlie
john doe charlieAuthor
Participant
November 18, 2022

Hi Geoffroy,

 

It was a topography issue.

 

Thanls for the reply. 

 

Mike

    GeoffroySC
    Community Manager
    GeoffroySCCommunity Manager
    Community Manager
    November 14, 2022

    Hi,

    Would you mind sharing the model that causes issues? 

    Otherwise, this error is probably due to two vertices on top of one another (try merging by a really low distance all your vertices in Blender.) 
    In theory, Painter should clean that kind of mistake, the strange thing is, it seems to only happen with fbx from blender...

    Thank you for your report,

    Kind Regards,

    Geoffroy Sc

     

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