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Participant
November 6, 2024

The image input crashes my Substance 3D Painter.

  • November 6, 2024
  • 8 replies
  • 976 views

Every time I use a modifier or assets that have an image input and then click on the "X" of the image to remove it, my Substance 3D Painter crashes and doesn't recover until I close the program. When I perform an integrity check on the files, it shows that there was an error validating 22 files. I've been experiencing this issue since yesterday (November 5, 2024).

My Substance 3D Painter is installed via Steam, version 10.1.1 build 4060. I've already uninstalled it and even formatted my computer, but the issue persists.

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8 replies

Participating Frequently
November 26, 2024

Word of warning to anyone else, if you roll back versions you wont be able to open any projects that were saved in the latest version.. at least I can't.  Waste of time.

Participating Frequently
November 26, 2024

Samething here, it's been driving me crazy.  I'm installing the previous version

Cyril Dellenbach
Community Manager
Community Manager
November 22, 2024

Hello everyone.

 

Thank you for your reports.

 

This is indeed a bug with our latest update. We're currently working on the issue and this should be fixed quickly with the coming update.

 

In the meantime, if the issue is too much of a blocker, you can rollback to a previous version of Painter.

 

 

Sorry for the inconvenience.

 

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
shinigami_sensei_2678
Participant
November 21, 2024

Same updated to 10.1.1 build 4060 and now its comepletely broken

Marcs_FAuthor
Participant
November 11, 2024

No, I have a GPU 2070. Build 4060 is the version of Substance Painter where I'm having this issue. The only way I managed to fix the image input problem was by reverting to version 10.0.1 build 3757.

Participant
November 10, 2024

By "4060" you mean gpu rtx 4060? I have an rtx 4060 and i'm having the same problem with version 10.1.1 installed via Creative Cloud

Participant
November 8, 2024

yeah idk what's going on with this last update have a lot of bugs when i use generator and adjust on the settings it crach 

Participant
November 7, 2024

Got into the same issue, my painter is also up to date.