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helpful_calmness8580
Participant
June 27, 2025

Unable to open a file

  • June 27, 2025
  • 1 reply
  • 105 views

Soooo I have a spp file that I was working on.

I cannot open this file all of a sudden since SP crashed instantly when I open this file.

Is it possible to recover this file? 😧 

 

I've attached link to my GDrive since this file is pretty big. 

By the way, I worked on this file under 11.0.0 version. 

 

https://drive.google.com/file/d/1b3gAFVsov5shTAK7G20idin3KXY_MvHJ/view?usp=sharing

 

Thank you in advance! 

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
June 30, 2025

Hi @helpful_calmness8580,

 

Thank you for the question.

 

I've tried to open your document, but I'm afraid it is corrupted. This issue usually occurs after a brutal shut down of the application and data are lost. Unfortunately there's not much we can do.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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