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deads32780672cue0
Participant
October 10, 2023

"Weird issue on model texture"

  • October 10, 2023
  • 1 reply
  • 178 views

Hello, does anyone else have this problem? I'm not sure if this is a setting I need to disable or what, I really need help on this.Video 

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
October 10, 2023

Hi @deads32780672cue0,

 

Do you have by any chance an AMD GPU?

If so, considering the latest driver updates currently face issues with Substance 3D Painter, I advise you to first disable the Sparse Virtual Texturing (Edit > Settings > General > Sparse Virtual Texturing > Hardware support acceleration), and if it doesn't help, rollback the GPU driver version for a previous one.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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