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Artbenco
Participant
June 15, 2025

White screen when loading Substance Painter

  • June 15, 2025
  • 0 replies
  • 86 views

Since the latest update of Substance Painter I keep getting the white wall of never ending sorrow. The white fog of a crashed start. I have a Huion drawing tablet that I used with all the previous versions.... until now. The only solution I have found to be able to run the program is to 

  1. 3. Reset Interface:
    If the problem is related to window placement, reset the interface to its default layout within Substance Painter's settings. 

    I do this by deleting a folder within the reg edit and delete a preference folder. This resets substance and as long as I have it load on one of my main screens (not the tablet) it loads up. I have to do this everytime - this is ridiculous! I dont have any trouble with Photoshop so why am I getting this issue with sub painter. I have the latest Huion driver and Ive been through your conflict list. If it was anything else it would not load at all - it is down to that folder having to be deleted everytime. Please can sombody give me a more permanent solution to this so I can load it up and use it over over multiple screens and continue to confidently use my tablet. Otherwise ill have to stop my subscription and use Istamat instead.