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JigglyW
Known Participant
March 23, 2023

Won't launch after new GPU (7900 XT)?

  • March 23, 2023
  • 1 reply
  • 460 views

Upgraded my GPU from GTX 1080TI to RX 7900 XT. Updated the driver.

Now, I just see the splash screen before it closes. No idea why.

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
March 27, 2023

Hello @JigglyW,

 

The RX 7900 XT being fairly new on the market, it is possible that you encounter some performance issue. Our team is currently investigating on the GPU, and I'll come back at you as soon as we have answers.

 

For the moment, I'd advise to try rolling back your drivers to previous versions and make sure to send the report with your e-mail (so we may contact you back) when Substance 3D Painter is asking you to.

 

Keep me posted.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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