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현
현원28608779mtlc
Participant
April 24, 2023

오토세이브 파일이 열리지 않습니다

  • April 24, 2023
  • 1 reply
  • 530 views

오토세이브파일이 열리지않아요.. can not denode the data라고 뜸니다. tmpfile과 lock둘다 있는데 복구가능한가요??

 

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
April 25, 2023

Hi @현원28608779mtlc,

 

Thanks for your message. Unfortunately, we'll need a little bit more info to give you a proper help. Can you show me exactly the files you have and the Substance 3D Painter's error? Did Substance Painter crashed?

 

FYI a LOCK file doesn't contain any information about your project.

 

Keep me updated,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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