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Participant
August 20, 2024
Open for Voting

1.2MB of Cloud Storage Impossible to Find

Hello! 

 

Since Adobe Customer Service hasn't been able to support, wonder if the community may know how to solve this issue or where this 1.2MB is hiding; which I need removed in order for Adobe to transfer my cloud data from a different country account to this one. 

 

You can see I have 1.2MB of 1 TB on this account. I have cleared EVERYTHING from my Photoshop & Lightroom. Images below. 

 

Where can I look next? Any help? 

 

 

 

3 replies

kglad
Community Expert
Community Expert
August 20, 2024

you're welcome.

 

p.s. recheck deleted folders. and some links require page scouring, though i'm nor sure 33kb is worth the effort.

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Participant
August 20, 2024

Thank you! 

 

Now, just need to find 33.6 KB.

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kglad
Community Expert
Community Expert
August 20, 2024

use a browser. there are several tabs and link to check:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

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