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Participant
August 30, 2025

Adobe Creative Cloud not starting (along with PS, LrC etc)

  • August 30, 2025
  • 3 replies
  • 97 views

So I was just using Lightroom Classic and PS the night before and everything worked well. The next day nothing worked. Not the creative cloud, not LrC not PS. Tried opening them outside of CC and still doesn't work.

 

There were no driver nor windows updates since the last time I was using LrC and PS.

 

I tried searched around the net for hours and nothing worked. I tried downloading AdobeCreativeCloudCleaTool.exe, that does not work.

 

I thought maybe I'll just uninstall everything from the W11's Add/Remove page, does not work (no response like how I open CC, LrC, PS).

 

I tried the steps here: https://helpx.adobe.com/my_en/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

After downloading creative_cloud_uninstallerwin, running the service is just like the others, it'll run at the background (you can see it in TaskManager) but nothing happens.

So I'm stucked with unable to open these softwares nor can I uninstall them.

 

Any help would be appreciated.

 

Thanks

3 replies

Peru Bob
Community Expert
Community Expert
August 30, 2025

Try Safe Mode.

Have you tried temporarily disabling your firewall and/or antivirus software?

kglad
Community Expert
Community Expert
August 30, 2025

here's how to uninstall cc apps, including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

Participant
August 30, 2025

Is there a way to even uninstall LrC, PS individually? I tried doing that at Add/Remove Program and nothing happens. I can however see a "Adobe Installer" task in Task Manager but nothing happens.