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Participant
February 24, 2025

Can't Save, Save AS, or Save a copy as a jpg since updating 2/24/2025

  • February 24, 2025
  • 3 replies
  • 105 views

Can't Save, Save AS, or Save a copy as a jpg since updating 2/24/2025

3 replies

Peru Bob
Community Expert
Community Expert
February 24, 2025

If Photoshop, try resetting the tools and/or preferences.

To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

kglad
Community Expert
Community Expert
February 24, 2025

what app?

PixtakerAuthor
Participant
February 24, 2025

Can't export for or save for web either.