cannot download the apps

do you have a teams, eduction or enterprise subscription?

@Mostafa_Mohammed02 that message comes up when you are in a managed enterprise environment. Your Admin has to grant rights to allow individual users to download apps on their own.

Hi there, 

Please try the troubleshooting steps shared in the following thread to resolve this issue: https://adobe.ly/4cHySOC.

Let us know if this helps.