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3 replies

kglad
Community Expert
Community Expert
August 26, 2024

do you have a teams, eduction or enterprise subscription?

 

 

Kevin Stohlmeyer
Community Expert
Community Expert
August 26, 2024

@Mostafa_Mohammed02 that message comes up when you are in a managed enterprise environment. Your Admin has to grant rights to allow individual users to download apps on their own.

Bani Verma
Community Manager
Community Manager
August 22, 2024

Hi there, 

 

Please try the troubleshooting steps shared in the following thread to resolve this issue: https://adobe.ly/4cHySOC.

 

Let us know if this helps.


^BS