Participant

Creative Cloud App Error

After Click on the new feature Window (every Message) the App can't load the the content of the Message and a popup with an error open.

Community Expert

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

Participant

Directly after open the Creative Cloud App on Windows.

Community Expert

where's that screenshot from?

Participant

This one:

Community Expert

what new feature window?

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