Creative Cloud downloads .dmg on Windows

Hey @Kas291534836tvz ,

May I know if you are using Opera GX to make the download ? If so please use another browser as Opera GX is not compatible and interferes with the recognition of Operating System function of our website and downloads a .dmg instead of .exe.

Kind Regards,

Hugo

Hi @Kas291534836tvz ,

Could you share the URL from where you're downloading the installer/ Setup?

Regards,

Ruchika Wadhawan

 use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html