Inspiring

Creative Cloud not available

Forum|Forum|10 months ago
March 28, 2025
5 replies
340 views

I have a license for two machines. However this morning one of them is giving a message saying that I have reached the limit of my devices and shows my Mac Studio 4 times, and my iMac 4 times. And on the other computer the Creative Cloud icon is now gone from my toolbar and I cannot launch it from the application folder.

My Mac Studio is on OS 14.2.1, and my iMac is on Os. 15.3.

App installs and updates

kglad

Community Expert

i don't see how all those problems are related.

A

Allen BirnbachAuthor

Inspiring

Yes, I do. These programs are citical for the work I do, so I hope to get back up and running as soon as possible. Thanks for your input. I appreciate it.

kglad

Community Expert

do you have 2fa enabled on your account?

A

Allen BirnbachAuthor

Inspiring

We did that, and the programs came back up. But an hour later (now), I'm getting the same message again about duplicity of machines. Strange.

kglad

Community Expert

sign out from all and then sign in to the nneeded computers, https://account.adobe.com