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Participant
September 7, 2023

Creative Cloud stuck at "initializing Creative Cloud"

  • September 7, 2023
  • 2 replies
  • 421 views

Creative Cloud stuck at "initializing Creative Cloud". Log File: AdobeLogs_20230907_042115_228-win-GS.zxp. 

2 replies

Ruchika Wadhawan
Adobe Employee
Adobe Employee
October 31, 2023

Hi @曹阳32136311dzv8 

Is this still happening on your machine? If yes, could you please run the log collector tool again and share the file name.

 

Regards,

Ruchika Wadhawan

Kalvyn Rasquinha
Community Manager
Community Manager
September 7, 2023

Hi @曹阳32136311dzv8 , we'll take a look at the log file and get back to you.