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Participant
March 23, 2026

Drop Shadow bug in Indesign when exporting as png

  • March 23, 2026
  • 3 replies
  • 45 views

Every time I export a png it makes the drop shadow look larger and further away. If I export as jpeg, it is normal. Even with old files where it used to export fine as pngs. It is driving me nuts!!! The only time it works is if I export as 300dpi, but I would like to export as 72dpi because they are sized for the web. This is happening with ALL of my InDesign files. There is nothing strange with them. They are not rotated. They don’t have global settings. They look fine on screen. This has been happening since around the beginning of the year and I have just been avoiding drop shadows hoping it would be fixed by now!! I am on a MacBook Pro 32GB memory, Apple M2 Pro and am using Adobe InDesign 21.2. I have uninstalled and reinstalled InDesign and no luck.

This topic has been closed for replies.

3 replies

Participant
March 31, 2026

The latest update to 21.3 let’s me export at 96 dpi pngs without drop shadow distortion, but not 72 dpi

kglad
Community Expert
Community Expert
March 31, 2026

again, in the future post id issues in the id forum.

kglad
Community Expert
Community Expert
March 24, 2026

and, in a the future post id issues in the id forum.

leo.r
Community Expert
Community Expert
March 23, 2026

Known bug in InDesign 2026:

 

leo.r
Community Expert
Community Expert
March 23, 2026

...also here:

 

Participant
March 23, 2026

Thanks! Do you happen to know if those are closed because it says Answered, or is Adobe still working on fixing it? I couldn’t figure out how to add to those posts. There was no resolution.