Participant

fresh install of CC on Mac OS (26.3 (25D2125)) creates invalid CCLibrary.app bundle

Forum|Forum|3 days ago
March 29, 2026
2 commentaire
22 vue

Steps to reproduce

Install CC

Download Premiere_Installer.dmg from adobe.com (https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/wam/download?...)
Mount disk image
Execute installer

Post Install

CC launches (v6.9.0.618.5)
Mac OS popup (CCLibrary) is damaged and can’t be opened shows up (subtext: file was downloaded on an unknown date)

Suspected issue

App bundle contains an invalid symlink

/Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app/Contents/js/node_modules/node-thumbnailgenerator/build/Release/AdobeJP2K.framework/AdobeJP2K -> Versions/Current/AdobeJP2K

however Versions/Current is missing; only A exists

Does anyone else observer the same behavior; Is there a fix available despite blindly trusting the bundle - which I won’t do.

aheinzelAuteur

Participant

update to the situation

ran CC uninstaller in repair mode multiple times without success; however, after manually removing (rm -r) CCLibrary.app and rerunning repair the issue appears to have resolved;

Interestingly repair correctly wrote both paths

$ pwd

/Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app/Contents/js/node_modules/node-thumbnailgenerator/build/Release/AdobeJP2K.framework

$ ls -lah Versions

total 0

drwxr-xr-x 4 root wheel 128B Mar 29 06:05 .

drwxr-xr-x 5 root wheel 160B Mar 29 06:05 ..

drwxr-xr-x 5 root wheel 160B Mar 29 06:05 A

lrwxr-xr-x 1 root wheel 1B Mar 29 06:05 Current -> A