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aheinzel
Inspiring
March 29, 2026
Open for Voting

fresh install of CC on Mac OS (26.3 (25D2125)) creates invalid CCLibrary.app bundle

Steps to reproduce

Install CC

Post Install

  • CC launches (v6.9.0.618.5)
  • Mac OS popup (CCLibrary) is damaged and can’t be opened shows up (subtext: file was downloaded on an unknown date)

Suspected issue

App bundle contains an invalid symlink

/Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app/Contents/js/node_modules/node-thumbnailgenerator/build/Release/AdobeJP2K.framework/AdobeJP2K -> Versions/Current/AdobeJP2K

however Versions/Current is missing; only A exists


 

Does anyone else observer the same behavior; Is there a fix available despite blindly trusting the bundle - which I won’t do.

 

 

 

    5 replies

    aheinzel
    aheinzelAuthor
    Inspiring
    March 29, 2026

    update to the situation

    ran CC uninstaller in repair mode multiple times without success; however, after manually removing (rm -r) CCLibrary.app and rerunning repair the issue appears to have resolved; 

    Interestingly repair correctly wrote both paths
     

    $ pwd

    /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app/Contents/js/node_modules/node-thumbnailgenerator/build/Release/AdobeJP2K.framework

    $ ls -lah Versions

    total 0

    drwxr-xr-x  4 root  wheel   128B Mar 29 06:05 .

    drwxr-xr-x  5 root  wheel   160B Mar 29 06:05 ..

    drwxr-xr-x  5 root  wheel   160B Mar 29 06:05 A

    lrwxr-xr-x  1 root  wheel     1B Mar 29 06:05 Current -> A

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    kglad
    Community Expert
    Community Expert
    March 29, 2026

    again, don’t bypass the cc desktop app

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    aheinzel
    aheinzelAuthor
    Inspiring
    March 29, 2026

    thanks! I didn't bypass the cc desktop - was the first thing that got installed

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    kglad
    Community Expert
    Community Expert
    March 29, 2026

    you need to use the cc desktop app to install premiere etc.

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