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2 replies

kglad
Community Expert
Community Expert
July 16, 2025

if you have a teams, enterprise or education subscription, contact your admin.

 

if you have an individual subscription:

 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

IF your account shows an active subscription and the above fails to help:

 

 

proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

Tarun Saini
Community Manager
Community Manager
July 16, 2025

Hi @Abdallah_Elghazallay,

 

Thanks for reaching out! Could you please elaborate more about the issue you're experiencing? Which Adobe app are you referring to? 

 

We're here to help, just need some info.

 

Regards,

Tarun