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larkytube
Participant
July 31, 2026

installing CC and premiere on my msi Vector 17 HX A14VHG with windows 11 continues to crash the machine.

  • July 31, 2026
  • 3 replies
  • 13 views

Continious bluescreen errors after installing Premiere - os crashes on running premiere / Have tried two fresh installs after running full clean with AdobeCreativeCloudCleanerTool.exe

there is some driver conflict which I cannot isolate in the dump / 
ntoskrnl.exe    ntoskrnl.exe+6b4d2e    fffff800`dc800000    fffff800`ddc50000    0x01450000    0x4a63af4e    20/07/2009 11:42:06 am                        
 

Micro-Star International Co., Ltd. Vector 17 HX A14VHG

Processor    Intel(R) Core(TM) i9-14900HX (2.20 GHz)
Installed RAM    32.0 GB (29.7 GB usable)
Graphics card    NVIDIA GeForce RTX 4080 Laptop GPU (12 GB)
Intel(R) UHD Graphics (128 MB)
Storage    865 GB of 4.66 TB used
System type    64-bit operating system, x64-based processor

Edition    Windows 11 Home
Version    25H2
Installed on    ‎26/‎07/‎2026
OS build    26200.8875
Experience    Windows Feature Experience Pack 1000.26100.334.0
 

    3 replies

    kglad
    Community Expert
    Community Expert
    July 31, 2026

    update your graphics driver with the current studio version (not gamer) version 

     

    restart your computer 

    larkytube
    larkytubeAuthor
    Participant
    July 31, 2026

    so far so good / thank you! 

    kglad
    Community Expert
    Community Expert
    August 1, 2026

    @larkytube 

     

    you’re welcome!