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R
randall_0619
Participant
October 20, 2025

Is Adobe Express down?

  • October 20, 2025
  • 3 replies
  • 180 views

Adobe express keeps on saying "network issue refresh again"  after I try to access my documents. PLEASE HELP. Freaking out as I may have lost a 80+ long page document. I cannot access any of them. 

3 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 20, 2025

hoping sooner, but am discouraged.

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
October 23, 2025

Hi@randall_0619, Due to the massive AWS outage that occurred on Oct 20th, 2025, a subset of Adobe products and services hosted experienced performance issues. This might be due to the same outage. Can you recheck and confirm if the issue is resolved for you? Let us know about your observations, we are here to help! 

 

Note: You can check for Adobe's system status report here https://adobe.ly/4oyIodl

R
randall_0619Author
Participant
October 20, 2025

Hopefully it is by the morning!

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 20, 2025

retry when the aws outage is resolved.

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