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Participant
November 10, 2023

login error. after login ::login!!! you came out

  • November 10, 2023
  • 1 reply
  • 140 views

Hello, I live in Russia, I have the same problem, I recently bought a Creative Cloud subscription. after that I downloaded creative cloud to my laptop, then launched it and entered my login and password, after which the following message appeared: you have logged out of the system, you must log in to continue. Damn, I already wanted to go in.: what should I do, friend? help please

1 reply

kglad
Community Expert
Community Expert
November 10, 2023

contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.