Skip to main content
S
Sebastian V
Known Participant
June 18, 2025

My Creative Cloud Desktop always gets removed/damaged everytime i starting my PC.

  • June 18, 2025
  • 5 replies
  • 195 views

I'm starting to getting angry/irritating, my ACCD (Adobe Creative Cloud Desktop) always gets damaged and removed everytime i starting/logging in to my PC.

 

I have to download the install file and even the download file getting removed when i've logging in somehow too.

 

So i have to re-download everytime.

 

PC Spec:

Windows 11 Pro

i5-12600k

32GB

RTX 2080.

5 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 20, 2025

google "malwarebytes allow app"

S
Sebastian VAuthor
Known Participant
June 20, 2025

Now in 3 days it has worked well, but where in the software do i white list it?

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 18, 2025

white list the cc desktop app.

S
Sebastian VAuthor
Known Participant
June 18, 2025

The only i have is Malwarebytes, but it has worked earlier without any problem, just recently.

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 18, 2025

that's typically caused by security software eg, av) on your computer 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices