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Sebastian V
Known Participant
Jun 18, 2025 4:48 PM UTC
Open for Voting

My Creative Cloud Desktop always gets removed/damaged everytime i starting my PC.

I'm starting to getting angry/irritating, my ACCD (Adobe Creative Cloud Desktop) always gets damaged and removed everytime i starting/logging in to my PC.

 

I have to download the install file and even the download file getting removed when i've logging in somehow too.

 

So i have to re-download everytime.

 

PC Spec:

Windows 11 Pro

i5-12600k

32GB

RTX 2080.

5 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
Jun 20, 2025 10:39 PM UTC

google "malwarebytes allow app"

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Sebastian VAuthor
Known Participant
Jun 20, 2025 9:53 PM UTC

Now in 3 days it has worked well, but where in the software do i white list it?

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Jun 18, 2025 10:20 PM UTC

white list the cc desktop app.

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Sebastian VAuthor
Known Participant
Jun 18, 2025 10:13 PM UTC

The only i have is Malwarebytes, but it has worked earlier without any problem, just recently.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Jun 18, 2025 5:31 PM UTC

that's typically caused by security software eg, av) on your computer 

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