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Participant
August 8, 2024

NO ABRE PHOTOSHOP Y NO ABRE ILLUSTRATOR

  • August 8, 2024
  • 9 replies
  • 578 views

LA APLICACIÓN NO ABRE Y QUEDA COLGADA LA PLACA DE PRESENTACIÓN

9 replies

kglad
Community Expert
Community Expert
August 11, 2024

@matejomatejo 

 

use the cc desktop app to uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

 

uninstall all betas

test if problem's resolved

 

if not, uninstall problematic apps, restart your computer and reinstall the problematic apps.

matejomatejo
Participant
August 11, 2024

I have the same problem. Photoshop and Photoshop Beta don't work. Also Ilustrator doesn't work. I have unistall it and restart it and installit again and it doesnt work. It started with illustrator a few days ago and now also both Photoshop. Photoshop Beta stopped working after todays altest update!

kglad
Community Expert
Community Expert
August 10, 2024

do you have any beta apps installed?

Participant
August 9, 2024

nop... it Didn’t work

Participant
August 9, 2024

alguien en contró la solución?
Me pasa igual con topdas las aaps

kglad
Community Expert
Community Expert
August 8, 2024

use the cc desktop app to uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

 

uninstall all betas

test if problem's resolved

 

if not, uninstall problematic apps, restart your computer and reinstall the problematic apps.

 

test.  if the problem's resolved, you can probably reinstall the betas, but waiting a bit would be prudent.

Participant
August 8, 2024

Yo tengo el mismo problema Photoshop e Illustrator se quedan colgados en la placa de presentacion...ayuda por favor

Participant
August 8, 2024

Yo tengo el mismo problema Photoshop e Illustrator se quedan colgados en la placa de presentacion...ayuda por favor

kglad
Community Expert
Community Expert
August 8, 2024

do you have any beta apps installed?