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August 21, 2026

Plugins don't appear if i have a non ASCII path

  • August 21, 2026
  • 1 reply
  • 10 views

When installing plugins, they do now appear under the list of plugins in adobe premiere (or probably anything else for that matter). I found the reason to be that my path includes non ASCII characters due to my automatically created “Users” folder using my name. This fixed the issue for me: In %APPDATA%\Adobe\UXP\PluginsInfo\v1\premierepro.json, replace the username segment with the folder's 8.3 short name — here, my non ASCII username becomes ASCII. The short name is pure ASCII, so it survives the bad decode and Windows resolves it to the same directory. Retrieve it with Scripting.FileSystemObject's ShortName, and write the file back as UTF-8 without a BOM.

Suggested fix:
Decode premierepro.json as UTF-8 when reading it, matching how the installer writes it. Two changes would also make the failure diagnosable if it recurs: surface a load failure in the UXP Plugins panel rather than only in the log, and log the byte sequence alongside the decoded path, since a mojibake path containing a control character is unreadable in a log line by definition.

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    1 reply

    kglad
    Community Expert
    Community Expert
    August 21, 2026

    post this in the premiere forum, https://community.adobe.com/p/premiere

     

     

    and change your title slightly to avoid a duplicate post error.