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justus31107096cqdr
Participant
July 16, 2023

pop up spam from adobe creative cloud after uninstalling photoshop

  • July 16, 2023
  • 1 reply
  • 121 views

Very anoying pop up spam from adobe creative cloud after uninstalling photoshop. I get the pop up every 2 minutes. And I cant uninstall adobe creative cloud which is the most frusterating part. It's been like this for 2 days now. I tried relaunching it ctr alt R. I tried repaireing adobe. Frusterating.

Found and downloaded the uninstaller and uninstalled this trash. 

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 16, 2023

the message is pretty clear. uninstall all your cc apps (acrobat, substance 3d) and then uninstall the cc desktop app:

 



uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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