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Sasha294279922rjd
Participant
February 3, 2026

Premiere Pro 26.0 ignores Creative Cloud language preference

  • February 3, 2026
  • 1 reply
  • 29 views

Hello Adobe Community,

Sorry for posted this thead twice, but with the Adobe website udpate, my 1st post dissapeared.


Here is the issue : I updated to version 26 of many CC Software, and the language package was not installed properly even with the correct language selected into CreativeCloud parameter. I’m have trouble especially with Premiere, Photoshop and AfterEffect. 


An adobe technicien tried to help me, using their remote screensharing app but we did not solved the probleme. 

Here is what we did :

  • Log out from creative Cloud / Log In / put the correct language / Reinstall : no change
  • Uninstall everything / put the correct language / reinstall everything : no change
  • Downgrade from 26 to 25 : correct language installed but… stuck on version 25. 
  • Adobe technician gave up, saying he’ll report the bug. 

 

I’m on macOS 26.2 (25C56)

Is anyone here having this issue ? Fist time I have this kind of trouble… I’m Adobe since the begining so I’m not a newcomer. 

Thank you for your help !

1 reply

kglad
Community Expert
Community Expert
February 3, 2026

does the cc desktop app language (in its preferences) match the os language?

are you using a vpn?

Sasha294279922rjd
Participant
February 5, 2026

Yes it does
I’m not using any vpn

kglad
Community Expert
Community Expert
February 5, 2026

what’s the install location shown in the cc desktop preferences?