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Participant
April 19, 2023

PS 2023 won't open file from LR classic

  • April 19, 2023
  • 3 replies
  • 296 views

I use the most recent versions of PS CC and LR Classic CC available to date on Mac-OS. All applications are up-to-date.

 

I tried the beta version 24.5 of PS and after a day I uninstalled this version, to much errors. After deleting this beta version it's not possible anymore to edit photo's (jpg / tiff / raw) from LR classic in PS 2023: PS 2023 app opens but the photo doesn't open. Very frustrating.

 

When the option is to uninstall and reinstall PS 2023, what is the best way to follow? 

 

With kind regards.

3 replies

kglad
Community Expert
Community Expert
April 19, 2023

you're welcome, and thank you for the update!

Participant
April 19, 2023

thanks a lot, problem solved!!

kglad
Community Expert
Community Expert
April 19, 2023


uninstall ps including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer

reinstall the ps version you want.