Skip to main content
M
MichaelBee
Participant
March 24, 2023

Quick actions tab not appearing in Creative Cloud app

  • March 24, 2023
  • 14 replies
  • 1156 views

I cannot get the new quick actions tab to appear on my Creative Cloud app. I have made sure I have the latest version and also tried reinstalling from scratch to no avail. I have also tried going to "What's new..." and clicking the "Try it now" button. I get a red pop-up that says "Something went wrong."

 

I have a MacBook Pro 16-inch 2021, with an M1 chip. I am running Ventura 13.2.1. The feature is working for my co-workers, and I'm pretty mystified. Thanks for any suggestions.

    14 replies

    Show previous replies
    M
    MichaelBeeAuthor
    Participant
    March 24, 2023

    I just sent it to you.

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    March 24, 2023

    Hi @MichaelBee,

     

    Welcome to the community! Could you please share your Adobe ID with us via private message?

    M
    MichaelBeeAuthor
    Participant
    March 24, 2023

    Thanks for responding. Cmd + Opt + R did not change anything. My version is 5.10.0.573

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 24, 2023

    reset the cc desktop app by making sure it's in the foreground, then press:

    Win: Ctrl + Alt + R
    Mac: Cmd + Opt + R

    if that fails copy and paste here the version (help>about cc) of your cc app

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices