Inspiring

Spinning wheel keeps showing up after reinstalling

Forum|Forum|1 year ago
August 12, 2024
7 replies
578 views

I've been having the spinning wheel issue for a while. I use the Creative Cloud Cleaner tool to uninstall all CC apps, then after reinstalling the CC Desktop app, it works fine until I restart the computer. The spinning wheel returns the next time I open the CC Desktop app.

Currently running macOS 12.7.6 on a Mac Mini M1 and Creative Cloud Desktop App 6.3.0.207.

App installs and updates

kglad

Community Expert

your av probably runs on each startup so check for something that runs daily.

J

jelizondoeditsAuthor

Inspiring

I remember I did because some of those drivers had me restart my machine. After my last restart for the night, I installed more CC apps before shutting down.

kglad

Community Expert

yesterday after updating those drivers did you restart your computer?

J

jelizondoeditsAuthor

Inspiring

Restarted my computer the computer this morning, launched CC, and the spinning wheel is back :0(

kglad

Community Expert

good to hear

J

jelizondoeditsAuthor