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Harsh_Rathod
Participant
March 14, 2026

The Explore new plugins section is not appearing in the marketplace

  • March 14, 2026
  • 23 replies
  • 208 views
Creative Cloud Stock & Marketplace

It is only showing the Manage plugins section, but can’t find new plugins. There is no searchbar to find more. There are searchbar in all other tabs except Plugins.

23 replies

Participating Frequently
July 8, 2026

I’m experiencing the same issue. After a fresh installation, I go to Stock & Marketplace → Plugins, but the page is blank and no plugins are displayed.

kglad
Community Expert
Community Expert
July 8, 2026

@meviza 

 

have your reset your cc desktop app?

Participating Frequently
July 8, 2026

@kglad 

I tried resetting the CC Desktop app using Cmd + Option + R on macOS while the app was in the foreground, but it didn’t do anything. The Plugins page is still blank after the reset attempt. Is there another reset method I can try?

kglad
Community Expert
Community Expert
March 15, 2026

@Harsh_Rathod 

 

do you have windows or mac?

Harsh_Rathod
Participant
March 16, 2026

Windows

kglad
Community Expert
Community Expert
March 16, 2026

Navigate to Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml

 

copy and paste that xml file’s contents to this forum.

kglad
Community Expert
Community Expert
March 14, 2026

do you have a teams or enterprise subscription?

Harsh_Rathod
Participant
March 15, 2026

I have subscription of Creative Cloud Pro for Individual.