Participant

Unable to Add US Phone Number to Account

Adding a phone number to my account brings up the message, "An error occurred while performing this action. Please try again later."

When contacting support they say to wait 24 hours. What is up with this?

Tried: Different browsers, cleared cache, cell phone, different number, page refresh, etc. all the usuals to help wake a page out of a glitch...

Participant

2 days later and it still won’t let me add it after the same process

Community Expert

try again with a mobile phone's updated non-opera browser with wifi disabled to see if you can use that.

Community Expert

there must be a problem on adobe’s end.

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